Legal / Terms of Service
Terms of Service
These Terms of Service ("Terms") are an agreement between you and [COMPANY LEGAL NAME] ("StandardWorks", "we", "us"), [REGISTERED ADDRESS]. They apply when you create an account, connect a server, deploy services, run a storefront, or join the provider network. If you accept these Terms for an organization, you confirm you can bind it.
1. Definitions
- Account: your personal login to StandardWorks.
- Organization: a workspace that owns nodes, services, storefronts, wallets and team members.
- Node: a server connected to StandardWorks through the StandardWorks agent.
- Service: a workload StandardWorks deploys and manages on a node, such as a game server, website, database or container.
- Hosting Business: an Organization that sells hosting to its own customers through an StandardWorks storefront.
- End Customer: a customer of a Hosting Business.
- Provider: an approved Organization that offers capacity on the StandardWorks network, under the Provider Network Terms.
2. Your account
You must give accurate information and keep your sign-in details secure. Turn on two-factor sign-in; it is required for platform operators and recommended for everyone. You are responsible for activity under your Account and for the people you invite to your Organizations and the roles you give them. Tell us at [LEGAL CONTACT EMAIL] if you suspect unauthorized access.
3. Your servers and the agent
When you connect a node, you install the StandardWorks agent on hardware you control. The agent makes outbound connections to StandardWorks and performs only the structured operations described in our documentation (deploy, start, stop, restart, remove, logs, backup, restore, domain configuration). You remain responsible for the hardware, its operating system, its network and its physical security. Removing a node revokes its credential; the agent then stops itself.
4. Services, backups and your data
You keep all rights in the content and data you store or run ("Your Data"). You give us the limited permission needed to host, copy, back up, transmit and display Your Data solely to provide StandardWorks to you. We do not inspect the contents of your Services except where needed to investigate abuse, comply with law, or at your request.
Backups are verified after they are taken, but you remain responsible for keeping independent copies of data that matters to you. Offsite backups are stored with the S3-compatible provider your Organization configures. You can export your data at any time from the dashboard.
5. Hosting Businesses
If you run a storefront, you sell to End Customers in your own name. You are responsible for your offering, your prices, your own terms and privacy notice for End Customers, taxes, customer support, refunds and chargebacks, and compliance with the laws that apply to your business. StandardWorks processes End Customer personal data on your behalf under the Data Processing Addendum.
Payments from End Customers go to your own payment account (for example, Stripe Connect). StandardWorks does not hold End Customer funds and never receives card numbers. Refunds and chargebacks never change an End Customer's paid-through date automatically; each one opens a case for you to review.
6. Fees
StandardWorks takes a fee of 5% of each storefront sale, calculated on the amount the customer pays and collected automatically as a payment-provider application fee where supported. There is no monthly platform fee. When a sale is refunded, the fee is returned in proportion. Payment processing fees are charged separately by the payment provider. Fees exclude taxes unless stated. We will give at least [NOTICE PERIOD FOR PRICE CHANGES] notice before changing the fee.
7. Prepaid network capacity
Capacity rented from the StandardWorks network is prepaid from your Organization's wallet:
- Each term's full cost is reserved before the Service is provisioned. A Service that is funded keeps running through its funded term, whatever happens to later payments.
- The invoice for each next term is issued 15 days before the term begins and is due 10 days before it begins. If funds are available, it is paid automatically from the wallet.
- If an invoice becomes overdue, your Organization can't place new orders until it's paid. Services already funded are not affected.
- If a term can't be funded when it begins, only that Service is paused. A Service that stays paused for 7 days is archived. Once the archive is verified, its capacity is released. The archive is kept for 30 days, and you are notified before it is deleted, unless a legal hold applies.
- Unused reserves return to your wallet when a Service is removed. Wallet balances are refunded [WALLET REFUND POLICY: for example, on account closure, less amounts owed].
8. Acceptable use
You must follow the Acceptable Use Policy, and you must make sure your team and, for Hosting Businesses, your End Customers do too.
9. Availability and support
We work to keep StandardWorks available but do not promise uninterrupted service unless a separate written agreement gives a service level. Nodes you operate, and Provider nodes, may have different availability from infrastructure we operate. [SUPPORT CHANNELS AND HOURS].
10. Suspension and termination
We may suspend or restrict access, with notice where practical, if you breach these Terms or the Acceptable Use Policy, if your account creates a security risk, if payment is overdue, or if required by law. You may close your Organization at any time. On closure we will make Your Data available for export for [EXPORT WINDOW] and then delete it, except records we must keep by law (such as financial ledger entries) and data under legal hold.
11. Disclaimers
Except as expressly stated, StandardWorks is provided "as is". To the extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose and non-infringement.
12. Limitation of liability
To the extent the law allows, neither party is liable for indirect, incidental, special or consequential damages, or for lost profits or data, and each party's total liability is limited to [LIABILITY CAP: for example, the fees paid in the 12 months before the claim]. Nothing limits liability that can't be limited by law.
13. Indemnity
You will defend and indemnify us against third-party claims arising from Your Data, your Services, or, for Hosting Businesses, your offering to End Customers, except to the extent caused by our breach of these Terms.
14. Changes
We may update these Terms. For material changes we will give at least [NOTICE PERIOD] notice by email or in the dashboard. Continuing to use StandardWorks after the effective date means you accept the update.
15. Governing law
These Terms are governed by [GOVERNING LAW AND COURTS].
16. Contact
[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. Email: [LEGAL CONTACT EMAIL].